Accessibility Statement - West London Print Ltd

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This accessibility statement applies to the digital services provided by West London Print Limited. Our commitment is to ensure that everyone, including people with disabilities, can access and use our services effectively. Here are the key considerations we’ve made:

Customization: You can adjust colours, contrast levels, and fonts according to your preferences.

Zooming: Our services allow zooming up to 300% without causing text to disappear off the screen.

Keyboard Navigation: Most of our service features can be accessed using keyboard navigation.

Speech Recognition: You can navigate our services using speech recognition software.

Screen Readers: Our website is designed to work well with screen readers such as JAWS, NVDA, and VoiceOver.

Clear Text: We’ve ensured that our website text is simple and easy to understand.

Known Accessibility Issues

While we strive for full accessibility, we acknowledge that some areas of our services may not be fully accessible:

PDF Documents: Some PDFs lack accessibility features, including missing text alternatives and document structure. We are actively addressing this issue.

Browser-Specific Bug: Users of assistive technology, especially screen readers, may occasionally encounter incorrect information due to a known bug in the Chrome web browser.

Reporting Accessibility Problems

We are committed to continuous improvement. If you encounter any issues not listed here or believe we are falling short of accessibility requirements, please contact us via our accessibility support page.

Technical Information

West London Print Limited is dedicated to making its digital services accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our services partially comply with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

Users of screen reading technology may experience incorrect information in certain circumstances, which doesn’t meet WCAG 2.1 Success Criterion 3.3.2 (Labels or Instructions). This issue is related to a known bug in the Chrome web browser.

Our Commitment

We actively involve users with accessibility needs to ensure our services meet their requirements. Additionally, we conduct internal tests to ensure compliance with accessibility standards.

For more information on accessibility regulations, visit the Equality and Human Rights Commission (EHRC) website.

If you have any queries on any of the above points, please contact us by email or call us on 0845 130 2540

06/2024